Customer FIRST for Avantis
Schneider Electric offers comprehensive, award-winning support and services to help customers protect and extend the value of their Avantis products and solutions.

Customer FIRST for Avantis

Get Maximum Value from Your Assets with Avantis Software, Services and Support

Your access to exceptional technical support helps quickly resolve problems and ensures your Avantis software runs at its highest level of performance. Each program tier offers a range of benefits and entitlements.

  • Customer FIRST for Avantis

    The Customer FIRST Program for Avantis software provides you with three service levels – Standard, Premium and Elite - and options that enable you to optimize, fine-tune or upgrade your system. Access Technical Support and services, software maintenance and utilities and additional benefits such as Customer Support Account Management, Operations Support, Performance Reviews, and more.

    Program Guide

    Customer FIRST for Avantis

  • Customer FIRST for Avantis PRiSM

    The Customer FIRST for Avantis PRiSM Program provides you with two service levels –Premium and Elite -- and options that enable you to optimize, fine-tune or upgrade your system. Access Technical Support and services, software maintenance and utilities and additional benefits such as Technical Account Management, Model Development Services, Upgrade Planning, and more.

    Program Guide

    Customer FIRST for Avantis PRiSM

Services Profiles